ACE Company Profile

Better Management Through Automation

Automated Computing Environments, LLC (ACE) was founded in 1995 to provide the management and technical services necessary for the automation of system and data center operations. We specialize in the integration of a variety of best in class tools into management frameworks such as OpenView and TME for medium to large size companies.

Why automate? Greater reliability, lower cost of operation, less exposure to human error, less downtime. Information Technology professionals spend their time providing computing solutions for everyone's work but their own. We are computing professionals who take a business approach to the management of IT operations.

Let us show you how to improve your operation through the ideal combination of "best practices" and management tools.

There's No Such Thing as "It's Not My Job"

We routinely provide the extra effort that sales-oriented organizations have forgotten how to provide -- after the sale. Having trouble getting a validation code? Can't resolve a support contract issue? Not getting any attention from your sales rep.? We aren't satisfied unless you're productive. And we also routinely return support calls after the engagement -- no charge.

Partnering to Serve You Better

ACE has formed partnerships with key vendors in the data center management space. Some relationships are via certification programs; in other partnerships, ACE is providing services to companies in the areas of OpenView integration and escalation support. Either way, we can provide you with more direct and expedited support than you might be able to receive otherwise.

Experience Counts!

ACE consultants average over 15 years of experience in Information Technology, particularly in large Data Centers. We are operations specialists, with an emphasis on automation and management by exception. Our goal is to be experts on all "best of breed" data center management tools, including management frameworks, job schedulers, backup software, performance monitors and notification products.

And now, as part of HP's certification initiative, we are OpenView certified.

We also actively participate in industry and users groups:

Scott Hirsh was Chairman of the Interex Special Interest Group for System Managers (SIGSYSMAN) from 1985 through the 1998 San Diego conference and was the System Management columnist for Interact Magazine from 1985 - 1994.
Scott is once again writing a column. This time it's called "Worst Practices" for the HP3000 News Wire.
Keith moderates the Maestro Discussion List on the Internet.
ACE is a corporate member of Interex, Project Management Institute, OV Forum

Our core staff is supplemented on a project basis by a large network of relationships with other specialists and consulting organizations. We can assemble a team to meet the needs of any technology management requirement.

We Get the Job Done

When all is said and done, all that counts is "Did I get what I wanted when I wanted and at reasonable cost?" The characterization of our group that we hear repeatedly is that we succeed where other, often larger, organizations have tried and failed. We focus on data center operations -- system management and administration -- and don't make promises we can't keep. Check our clients page for a list of the major companies that saw their technology management needs met quickly, accurately, efficiently.